David Loh Aesthetics

🩺 Medical Team

Dr. Phoon is described as amazing, possessing a great eye and hands, and always ensuring patients look their best, while also being honest about what will and won’t look good. The staff is consistently praised as amazing and always ready to help, with a special mention for Sammie, who is noted for her politeness, service orientation, warm personality, and ability to put patients at ease. Sammie is also recognized for not hard-selling and even discouraging unnecessary treatments. Dr. Loh is commended for his pleasant encounters, attentive listening, and professional advice. Other staff members, Elaine and Lisa, are thanked for their help and advice. Dr. David Loh is highlighted as approachable, friendly, professional, and upfront. He is also described as a great doctor who patiently helped achieve results for acne issues, making the skin clear. The nurses at the clinic are noted as friendly and helpful, with Sammie Chiam specifically mentioned for her kindness, caring nature, and making the experience comfortable and reassuring. Sammie is further described as not being a pushy type but providing appropriate suggestions for issues like pigmentation and pores.

🏥 Environment & Care

One reviewer expressed disappointment with the process, noting a lack of introduction and alerts during the treatment, and a feeling of not being informed about what was happening. Another reviewer appreciated the clinic for not hard-selling and taking the time to listen to their needs before prescribing suitable treatments, leading to compliments about looking “radiant and fresh.” The overall experience with the staff is described as pleasant and warm.

💰 Pricing & Sales Approach

A reviewer was disappointed to be charged more than expected because Dr. Phoon used two syringes for lip fillers without prior notification during the treatment. They also noted that the WhatsApp officer was unresponsive to inquiries, emphasizing that patients have the right to know what is happening before any post-treatment disputes. Another reviewer appreciated that David Loh Aesthetics does not hard-sell and instead focuses on listening to needs before recommending treatments.

✨ Treatment Outcomes

One patient expressed utter disappointment with their lip filler treatment. However, another reviewer was very pleased with the process and outcome of their treatments. A patient with a history of acne since age 13 reported that Dr. David has treated their acne issues with great professionalism, effectiveness, and efficiency, resulting in clear skin. Another patient is satisfied with the FaceTite procedure, noting improvements in sagging cheek and double chin. A long-term patient of David Loh Aesthetics reported significant improvement in their facial issues like pigmentation and pores, thanks to appropriate suggestions and advice.