Japan IPL Express @ NEX

🩺 Medical Team

The staff are consistently described as friendly, helpful, professional, and knowledgeable. They make clients feel comfortable during sessions, are attentive to queries, and explain procedures clearly. The therapists are noted for being super nice and knowing what they are doing, with an overall empathetic and gentle approach.

🏥 Environment & Care

The environment is noted as clean, with visible efforts to maintain hygiene by cleaning tools before use. The atmosphere is generally chill and easy, contributing to a comfortable experience. Clients appreciate the convenience of walk-in appointments and the lack of pressure to upsell services.

💰 Pricing & Sales Approach

Clients appreciate that there is no pushy sales approach or upselling of extra services. The payment experience is described as smooth, and the decision to sign up for packages is often influenced by attractive promotions and a sense of good value.

✨ Treatment Outcomes

Many clients have seen positive results from the treatments, including thinner hair growth with less regrowth after just a few sessions. Improvements such as instant brightening effects and smoother skin are also reported. However, one client expressed dissatisfaction, feeling misled by initial promises of permanent hair reduction after completing multiple sessions, and is seeking a resolution.