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1- Medical Team Cecilia provided great service and was thorough with the extraction, offering advice on skin care during the session. Apple has provided the greatest skincare experience, solving skin problems and offering advice. Apple is patient, meticulous, and goes the extra mile to address skin concerns and queries, sharing skincare tips. Cecilia offers excellent service and has good skills in facial and massage. The staff are friendly, experienced, and well-trained, offering solutions for skin problems without hard selling. Apple is meticulous, skillful, and encouraging, educating about skincare instead of hard selling or making clients feel insecure. The facial therapist, Apple, is patient, meticulous, and thorough in her service and extraction, always ready to share skincare tips and address concerns. The person who helped with the acne was very knowledgeable, gentle, and kind. 2- Environment & Care The experience was amazing and felt like SPA treatment rather than facial extraction. The ambience and music were very calming, complemented by a cool mask afterwards. The place is recommended as it is worth a try. The team helps take care of acne-prone skin and customers are appreciated for their help and care. The products, including BB sunblock, cactus facewash, and aloe moisturiser, are mild and safe for sensitive skin. The products are constantly improvised to suit Asian skin and Singapore’s weather. The store has no hard selling and reasonable prices. The skincare products purchased have been excellent and beneficial for sensitive and blemished skin. 3- Pricing & Sales Approach There was no hard selling of skincare packages. There is also no hard selling in the store and the prices are reasonable. Instead of hard selling or making clients feel insecure about their skin, they educate them about skincare. 4- Treatment Outcomes Apple’s products have solved skin problems. The experience was amazing, and clients felt relaxed after the session. The help received has taken care of acne-prone skin. Clients have been using products since starting facials, and these products have helped with acne, clogged pores, and uneven skin texture. Skin has improved tremendously, and clients’ skin has been the best it’s ever been, with friends noticing the improvement.
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